Effective Date 31-12-2024
At Outumn Physiotherapy and Chiropractor, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you interact with our website or services.
1. Information We Collect
We may collect the following types of personal information:
Contact Information (Name, Email Address, Phone Number)
Health Information (Relevant medical history shared during appointments or forms)
Appointment Details (Date, time, service type)
Payment Details (Billing and payment information, securely processed)
Website Usage Data (Cookies, IP addresses, browser type, device info)
2. How We Use Your Information
We use your information to:
Schedule and manage appointments
Provide personalized care and treatment
Respond to inquiries and provide customer support
Send appointment reminders and service updates
Process payments and maintain billing records
Improve our website and service offerings
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. Your data may only be shared with:
Healthcare professionals involved in your care
Third-party service providers (e.g., payment processors) under confidentiality agreements
Legal or regulatory authorities when required by law
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or loss. These include encrypted data storage, secure servers, and limited access controls.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections to inaccurate information
Withdraw consent or request deletion of your data (subject to legal obligations)
To exercise any of these rights, please contact us at privacy@outumnwellness.com
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of these external websites.
8. Contact Us
If you have questions or concerns regarding this policy, please contact:
Outumn Physiotherapy and Chiropractor
📧 Email: privacy@outumnwellness.com
📞 Phone: (619) 555-3472