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terms and policies

Privacy Policy

The Cleaner respects your privacy and is committed to protecting the personal information you provide when visiting our website or booking our cleaning services. This policy explains how information is collected, used, and protected while you interact with our website and services.

When you contact us or request a cleaning service, we may collect personal details such as your name, phone number, email address, property location, and service requirements. This information is collected only to provide accurate service communication and scheduling.

The information you share helps us manage bookings, respond to inquiries, deliver requested services, and improve the overall customer experience. We use customer data strictly for business operations related to cleaning services.

We may communicate with you through phone calls, emails, or messages to confirm appointments, send reminders, provide quotations, or share important updates regarding your scheduled cleaning services.

Our website may use cookies and analytics technologies to understand how visitors use the site. These tools help improve website performance, user experience, and service accessibility without collecting sensitive personal information.

The Cleaner does not sell, rent, or trade customer information to third parties. Personal data may only be shared with authorized staff members or trusted partners when necessary to complete a requested service.

We take reasonable security measures to protect your information from unauthorized access, misuse, loss, or disclosure. Our goal is to maintain a secure environment for all customers who interact with our website and services.

Our website may include links or integrations with third-party platforms such as booking systems or communication tools. These external services operate under their own privacy policies, and users are encouraged to review them separately.

Customers have the right to request access, correction, or removal of their personal information. If you wish to update your details or request data deletion, you may contact us through the website contact information.

This Privacy Policy may be updated periodically to reflect changes in our services, technology, or legal requirements. Continued use of The Cleaner website indicates acceptance of any updates made to this policy.

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