Terms & Conditions
Effective Date 31-12-2024
Last Updated: August 13, 2025
Welcome to Outumn Mental Therapy. By booking or attending our therapy services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. Services Provided
Outumn Mental Therapy offers mental health counseling and therapy services, including but not limited to individual, couples, family, and group sessions. Services are provided by licensed or qualified therapists in accordance with applicable laws and regulations.
2. Confidentiality
All client information is kept strictly confidential, except in cases where disclosure is required by law (e.g., risk of harm to self or others, court orders, or mandated reporting).
3. Booking & Payment
-
Sessions must be booked in advance via our website, email, or phone.
-
Payment is due at the time of booking or upon receipt of invoice unless otherwise agreed.
-
We accept major credit cards, debit cards, and other payment methods as indicated on our site.
4. Cancellation & Rescheduling
-
We require at least 24 hours’ notice for cancellations or rescheduling.
-
Sessions canceled with less than 24 hours’ notice may be subject to the full session fee.
-
Repeated late cancellations may result in refusal of future bookings.
5. Session Duration
-
Standard sessions are 50 minutes unless otherwise agreed.
-
Extended sessions may be available at an additional cost.
6. Online Sessions
-
Virtual therapy is provided via secure, encrypted platforms.
-
Clients are responsible for ensuring a stable internet connection and a private, distraction-free environment.
7. Disclaimer
Therapy is a supportive process but does not guarantee specific outcomes. The effectiveness of therapy depends on client engagement, commitment, and other personal factors.
8. Limitation of Liability
Outumn Mental Therapy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, except where prohibited by law.
9. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Updates will be posted on our website with the revised date.
10. Contact Us
For questions regarding these Terms & Conditions, please contact us at:
Outumn Mental Therapy
1234 Sunset Boulevard, Suite 205, Los Angeles, CA 90026
📧 info@outumntherapy.com
📞 (555) 123-4567